Testimonial: Equity Partners Property Group (EPPG)

“We’re not a traditional real estate agency – we manage a broad portfolio of residential and commercial property across all of Melbourne.

We usually deal with plumbers that are local to our properties, but it’s been difficult getting plumbers that are very reliable.

About three years ago I asked Ben to do a job for us in Caulfield and got great feedback from the tenants. After the initial interaction with Ben I was very happy to send our plumbing maintenance jobs to him, so much so we gave him more jobs outside the south eastern suburbs, and he has now become our go-to person for all plumbing maintenance work.

In the past we have been let down by our tradesmen where they haven’t turned up and tenants have had to wait, lose time from work and income. This happened in quite a lot of cases and caused a lot of issues for us. So far, we haven’t had any of that from Ben and his team. For me, reliability and dependability are really important.

When I give a job to Ben, I consider the job is done and wait for the invoice to come. It’s as simple as that. He has made the property management side of our business much easier for us because I don’t have to constantly follow up these job.

In Ben we have someone we can trust, he delivers professional service to our landlords and tenants, gives us peace of mind, and importantly has reduced our workload in this area of our business.

We know that when Ben and his team are on the job for us, they represent EPPG and the kind of company we are.”